Qolsys IQ Panel 4 Alarm Installation

Name: MW Global Security Services
Price range: $$

A modern 7-inch touchscreen PowerG alarm and Alarm.com smart-security platform for suitable homes and businesses.

Professional system design, 868 MHz PowerG device planning, Wi-Fi and LTE setup, Alarm.com activation guidance, maintenance and migration advice across East Anglia.

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Up to 128 PowerG devices | Up to 242 user codes | 24-hour standby specification | Alarm.com connected services

7-Inch Touchscreen

A clear all-in-one interface for security, users, compatible cameras and supported smart-home controls.

868 MHz PowerG

The European and UK version supports long-range, encrypted two-way PowerG security devices.

LTE + Dual-Band Wi-Fi

Cellular and 2.4/5 GHz Wi-Fi communication can provide supported single- or dual-path reporting.

Alarm.com Platform

App, cloud, video, automation and remote services are delivered through an appropriate Alarm.com service package.

What Is the Qolsys IQ Panel 4?

The IQ Panel 4 is an all-in-one security and smart-home control panel built around a 7-inch capacitive touchscreen. The European and UK specification includes 868 MHz PowerG, LTE, dual-band Wi-Fi, Z-Wave Plus, Bluetooth, an internal siren and a front-facing camera.

It is designed to work with Alarm.com connected services. This gives the system a modern app, cloud and automation route, but also means the selected service package and activation route must be confirmed before installation.

For MW Global Security Services, the IQ Panel 4 provides a logical modern PowerG option after the older Visonic PowerMaster 10, 30 and 33 systems. It may also provide a migration route for some compatible 868 MHz PowerG devices, although reuse must be checked model by model.

The IQ Panel 4 should be compared with Ajax and other current platforms rather than being recommended automatically. The correct choice depends on device compatibility, app and monitoring requirements, automation, ongoing costs and the property risk.

Key UK/European Specification

7-inch 1280 × 800 touchscreen
868 MHz PowerG
Up to 128 PowerG security devices
Up to 242 role-based user codes
LTE Category 4
Dual-band 2.4/5 GHz Wi-Fi
Z-Wave Plus 700/800
Bluetooth Low Energy
8MP front camera
85 dB internal siren
24-hour standby specification

When the IQ Panel 4 May Be the Right Choice

Its strongest use case is a customer who wants a current PowerG touchscreen platform and accepts the Alarm.com service model.

A Strong Fit When

A modern touchscreen interface is important
The design benefits from 868 MHz PowerG devices
Individual codes are needed for many users
Cellular and Wi-Fi reporting are required
Alarm.com app, video or automation services are wanted
Some existing PowerG devices may be suitable for reuse
The customer accepts an ongoing connected-service package

Another System May Be Better When

The customer wants no ongoing connected-service charge
A simple local bells-only alarm is all that is required
Existing devices are not compatible with the UK panel
Extensive wired circuits need direct panel integration
Ajax better matches the required ownership and app model
A larger commercial hybrid system such as IQ Pro is needed
The required UK product or service package is unavailable

IQ Panel 4 Capabilities That Matter in Practice

128 PowerG Security Devices

The UK and European specification lists up to 128 compatible 868 MHz PowerG security devices.

242 Role-Based User Codes

Dealer, installer, master, user, guest and duress roles support larger households and multi-user premises.

Four Partitions

The software supports up to four partitions for general operation. The official manual states that partitioning has not been evaluated for EN Grade 2.

24-Hour Standby

The European and UK specification lists 24-hour standby, subject to the approved battery, system condition and installed configuration.

8MP Panel Camera

The front camera has a 120-degree field of view and can support configured disarm or alarm-image features.

85 dB Internal Siren

Four front-facing speakers provide panel audio and an internal siren. Additional warning devices may still be required by the design.

Dual Panel and Wall Tamper

The panel includes enclosure and wall-removal tamper protection when mounted and configured correctly.

Remote Software Support

System health, updates and authorised remote configuration can be supported through the professional platform.

PowerG Security and Safety Devices

The system design should use devices supported by the exact 868 MHz UK or European panel and the required compliance level.

Intrusion Detection

Door and window contacts
Internal motion detectors
Dual-technology detectors
Shock and glass-break detectors
Outdoor motion detection where suitable
Compatible camera motion detectors

Warning and User Devices

Internal and external sirens
Wireless repeaters
PowerG keyfobs
Compatible secondary keypads
Proximity-enabled keypads and tags
Fixed panic devices where correctly specified

Safety and Environmental Alerts

Smoke and heat devices
Carbon-monoxide detection
Flood and water-leak alerts
Temperature monitoring where supported
Personal alert devices
Wired-to-wireless converter options

Alarm-platform fire, carbon-monoxide, flood, medical or personal-alert functions do not automatically replace any statutory fire alarm, life-safety, medical or environmental system required for the premises.

Can Existing Visonic PowerG Devices Be Reused?

Potentially—but the word PowerG alone is not enough to guarantee compatibility.

What Must Be Checked

868 MHz operating frequency
Exact device model number
Device age and physical condition
Battery condition
Supported functions on IQ Panel 4
Firmware and enrolment behaviour
Compliance requirements for the new design

What May Be Reusable

The official UK and European supported-device list includes a range of PowerG contacts, motion detectors, camera detectors, sirens, smoke devices, CO devices, repeaters and wired-to-wireless converters.

Only devices confirmed on the current compatibility list should be included in a migration quotation.

What Must Not Be Promised

We should not promise that every PowerMaster detector, camera, siren or keypad will transfer simply because it carries the PowerG name.

A site survey and device schedule are required before any reuse saving is confirmed.

Alarm.com App, Cloud and Cellular Services

The IQ Panel 4 is designed around Alarm.com. This is an important advantage for connected security, but it creates an ongoing service dependency that must be explained clearly.

Mobile App

Supported app functions can include arming, disarming, notifications, user management, automation and compatible video features.

LTE + Wi-Fi

The UK and European panel includes LTE and dual-band Wi-Fi. Supported single- or dual-path reporting depends on configuration and service package.

Cloud Account

Remote services require an active account created and maintained through an appropriate Alarm.com service provider.

Ongoing Subscription

App, cloud, LTE, video, automation, monitoring and advanced features normally require an ongoing service package.

Package-Dependent Features

Not every account includes every function. Notifications, video, image features and automation depend on the selected package.

Provider Continuity

The activation route, account ownership, transfer process and support responsibilities should be recorded at handover.

MW Global will confirm the available UK activation route, included services, recurring costs and account arrangements before installation is agreed.

Panel Camera, Disarm Images and Privacy

The IQ Panel 4 includes an 8MP front-facing camera. Camera functions should be configured deliberately rather than enabled without discussion.

Possible Uses

Disarm photographs
Alarm-event photographs
Supported Alarm.com Peek-In functions
User verification
Panel-based compatible camera viewing
Event review

Customer Decisions

Who is authorised to view images
Which events trigger a photograph
Whether staff or visitors are affected
Account permissions
Retention and platform settings
Privacy notices where appropriate

Important Limitation

The panel camera is not a substitute for a properly designed CCTV system. Its role is event and user verification within the supported Alarm.com service.

Z-Wave and Supported Smart-Home Integration

The European and UK specification includes Z-Wave Plus 700/800. Alarm.com also lists a range of compatible UK and European automation products, but country and product availability varies.

Possible Integrations

Selected smart locks
Lighting and appliance controls
Thermostats
Garage-door controllers
Water valves
Shutter controls
Compatible Alarm.com cameras and doorbells

Design Limits

Exact device compatibility must be checked
Alarm.com package support may be required
Regional Z-Wave frequency matters
Some products require internet or cloud services
Security-critical functions need fail-safe planning
Automation does not replace alarm-system compliance

Not Every Feature Is Required

The IQ Panel 4 can be installed primarily as a security system. Automation should only be added where it provides a clear operational benefit.

UK Grade 2 and PD 6662 Position

The current official installation documentation states that the appropriate IQ Panel 4 can be used within systems installed to conform to PD 6662:2017 at Security Grade 2 and environmental Class I when the specified product, devices, settings, signalling and installation conditions are met.

Panel Model and Region

The exact UK or European 868 MHz product and approved devices must be used.

Correct Programming

Grade 2 settings affect codes, supervision, arming, delays, tamper operation and other panel behaviour.

Complete System

Panel, detectors, sirens, power, communication paths, installation and documentation must be assessed together.

The manual also identifies functions that have not been evaluated for UK or EN Grade 2 use. For example, the built-in panel glass-break and panel-motion features should not be relied upon as Grade 2 detection devices. Partitioning is also stated as not evaluated for EN Grade 2.

The IQ Panel 4 model name alone does not guarantee insurer acceptance, police response or compliance. Written insurer and monitoring requirements should be obtained before the system is ordered.

Qolsys IQ Panel 4 vs Ajax vs PowerMaster 360R

Qolsys IQ Panel 4

Best suited to: customers wanting a modern PowerG touchscreen platform, possible compatible device reuse and Alarm.com connected services.

Main consideration: an ongoing Alarm.com service package is normally central to the connected experience.

Ajax Alarm Systems

Best suited to: customers wanting a modern app-led wireless system, visual verification and MW’s customer-owned equipment model.

Main consideration: existing PowerG devices cannot be transferred directly. View Ajax alarm installation.

Visonic PowerMaster 360R

Best suited to: customers specifically wanting the current Visonic gateway and its supported PowerG and automation route.

Main consideration: UK supply and connected-service arrangements must be confirmed. View PowerMaster 360R.

Other Current Qolsys Platforms

The IQ Panel 4 is the main focus of this installation page. Other Qolsys products may be better for particular projects, subject to UK availability and service support.

IQ4 Hub

A lower-specification 7-inch touchscreen platform that may suit customers who do not require the full IQ Panel 4 camera and audio feature set.

IQ4 NS

A screen-free IQ4 platform controlled through compatible keypads and mobile services, designed around a lower entry cost.

IQ Pro

A larger hybrid commercial platform combining PowerG with extensive hardwired capability, more partitions and larger user capacity.

These products should not be treated as interchangeable. Panel choice depends on touchscreen requirements, wired circuits, site size, partitions, user numbers and the applicable Alarm.com service.

Professional IQ Panel 4 Installation Process

1. Security Assessment

We establish the property risks, users, protected areas, response plan and any insurer requirements.

2. Platform and Service Check

The UK panel, Alarm.com activation route, service package, LTE coverage and recurring costs are confirmed.

3. Device Survey

New PowerG devices and any proposed existing-device reuse are checked individually.

4. Installation and Programming

The panel, detectors, sirens, communications, users and supported automation are installed and tested.

5. Handover and Support

App access, account ownership, user permissions, limitations, maintenance and response arrangements are documented.

Equipment Ownership and Ongoing Service Costs

Customer-Owned Equipment

Where sold outright, the listed panel and devices belong to the customer once the agreed installation has been paid for.

Alarm.com Service Package

The app, cloud, LTE and other connected functions normally require an active recurring service package.

Optional Additional Services

Monitoring, video, automation, maintenance, keyholding and alarm response may involve additional charges and separate agreements.

The quotation should separate equipment, installation, Alarm.com services and any optional monitoring or response service so the customer understands the full ongoing cost.

IQ Panel 4 Maintenance and Support

Panel and Battery Checks

Power, battery condition, charging, panel tamper, touchscreen, siren and software status can be reviewed.

PowerG Device Faults

Offline devices, low batteries, weak signal, false activations and compatible replacements can be investigated.

LTE, Wi-Fi and App Problems

Network changes, cellular faults, account access and service-package issues can be assessed with the relevant provider.

System Changes

Users, devices, automation and supported services can be updated where authorised and compatible.

General support is also available through our alarm repairs, maintenance and servicing page.

Qolsys IQ Panel 4 Frequently Asked Questions

What is the Qolsys IQ Panel 4?

It is an all-in-one 7-inch touchscreen security and smart-home panel using PowerG, LTE, Wi-Fi, Z-Wave and Alarm.com connected services.

Is the IQ Panel 4 available for UK installations?

A UK or European 868 MHz version exists, and Alarm.com lists IQ Panel 4 as compatible hardware in its United Kingdom ecosystem. Current product, service-provider and country availability must still be confirmed before quotation.

How many PowerG devices can it support?

The official European and UK specification lists up to 128 compatible 868 MHz PowerG security devices.

How many user codes can it hold?

The panel supports up to 242 role-based codes, including dealer, installer, master, user, guest and duress roles.

Does it support partitions?

The software supports up to four partitions. The official manual states that partitioning has not been evaluated for EN Grade 2, so its use must be considered carefully where Grade 2 compliance is required.

Does Qolsys require a subscription?

The equipment can be sold to the customer, but Alarm.com app, cloud, LTE, video, automation and remote services normally require an active recurring service package.

Can I use the panel without Alarm.com?

Some local panel and alarm functions may operate, but the IQ Panel 4 is designed around Alarm.com for its connected experience. The proposed configuration and limitations should be confirmed before purchase.

Can my Visonic PowerG detectors be reused?

Some 868 MHz PowerG devices may be compatible, but reuse depends on the exact model, condition, firmware, supported function and the requirements of the new installation.

Does the IQ Panel 4 have a camera?

Yes. The European and UK specification includes an 8MP front camera with a 120-degree field of view. Disarm photos, alarm images and Peek-In functions depend on configuration and the Alarm.com service package.

Does it have battery backup?

The current European and UK specification lists 24-hour standby using the approved battery. Actual performance depends on battery condition, load and installation.

Can it connect through both LTE and Wi-Fi?

Yes. The European and UK panel provides LTE and dual-band Wi-Fi, with supported single- or dual-path configurations depending on programming and service.

Is the IQ Panel 4 Grade 2?

The current official documentation states that the appropriate panel can be used in systems installed to conform to PD 6662:2017 at Security Grade 2 when the correct product, devices, programming, signalling, installation and documentation requirements are met.

Can the built-in panel glass-break detector be used for a UK Grade 2 system?

The official manual states that the panel glass-break feature has not been evaluated for UK or CE/EN Grade 2. A suitable approved external detector should be specified where Grade 2 glass-break detection is required.

Can Qolsys provide professional monitoring or police response?

Professional monitoring may be available through an appropriate provider and service agreement. Monitoring, police response and a URN are not automatic features of the panel.

Should I choose Qolsys or Ajax?

Qolsys is attractive where PowerG compatibility and the Alarm.com ecosystem are priorities. Ajax may be preferable where the customer wants MW Global’s customer-owned, app-led wireless alarm route without transferring existing PowerG devices.

Qolsys Alarm Installation Across East Anglia

MW Global Security Services assesses suitable Qolsys installations across Suffolk, Norfolk, Cambridgeshire, Peterborough and surrounding areas. Installation is subject to current UK equipment supply, Alarm.com activation and service-provider arrangements.

Is the IQ Panel 4 Right for Your Property?

Tell us the property type, existing alarm, PowerG devices, number of users, app, monitoring, video and automation requirements. We will compare Qolsys with Ajax and the available Visonic options before recommending a platform.